The Journey of Garuda Indonesia Becoming a 5-Star Airline

Embarking upon its 70 years in the aviation industry, Garuda Indonesia has been acknowledged as World’s Best Regional Airline, World’s Best Economy Class, World’s Best Cabin Crew and others from respected institutions such as London-based Skytrax.

The journey in becoming a 5-Stars Airline could happen by dynamically driving all surfaces in every layer to take a significant role. It is not merely about offering customers to experience more on new airplanes, new menus or new cabin crew appearances, but how people could have roles optimally to enhance their improvements as a team.

The partnership between Daily Meaning and Garuda Indonesia was started in 2008. Back in time, the development of the EMERGENT LEADERSHIP for various roles in multiple layers was aimed to provide added values of employee’s interpersonal roles. Hence, employee’s engagement was expected to help the organization in order to provide  strategic solutions to any issue faced.